Mobile applications from RRDB Bank will allow customers to use all the functionality of the Internet bank in any place convenient for a person. In order to make an urgent financial transaction, it is enough to have at hand mobile device equipped with internet access.
Terms of use of the mobile application
After installation software you must specify the username and password used for authorization in your personal account. After that, a person has the opportunity to set a unique PIN code that allows you to log in to the mobile application without entering a login and password.
Installing and using the mobile application is free. In order not to harm the device, it is necessary to install the application only from official sources.
The main advantage is the convenience of using the application. The client does not need to look for a computer in order to carry out the necessary operation. A person will find out the balance of money in the account in a timely manner, will be able to get acquainted with modern financial transactions and view the status of payments made.
A specialized program allows you to use all the functionality of your personal account in a mobile device.
Advantages and disadvantages of using a mobile application
The main benefits of using the software are:
- Small amount of memory occupied by the device;
- Support for all versions of operating systems;
- Quick response from a specialist to a question of interest to a person;
- Simple application interface;
The ability to perform some operations without connecting to the network.
- But this software package also has disadvantages:
- Freezing during operation;
- The need for pre-activation;
- Login and password are not saved. You have to re-enter it every time you log in.
After analyzing the advantages and disadvantages of the product, the user decides whether to download it to a smartphone or not.
How to download the mobile application?
In order to download the application, you need to go to the device store. Its download is absolutely free.
Owners of Android phones must have a gadget with operating system version 4.1 and later. The download requires 22 MB of free internal memory.
Download from Google Play iPhone owners can download the app if their device has iOS 9.0 or later. The download requires 55.6 MB of free memory on your device.
All-Russian Bank Development of Regions (RRDB) offers its clients different kinds plastic cards. Thanks to this payment instrument, payment for goods and services is made as simple and fast as possible. Moreover, the holder of "plastic" has the opportunity to manage their funds, monitor expenses and, if desired, even transfer from an RRDB card to a card of another bank. All this can be easily done using the company's ATMs and Internet banking, presented on the official website of the financial institution. Moreover, when choosing the latter option, you will not even need to leave your home: the presence of the Internet is enough.
Commission for transfer from RRDB card to another bank card
Very often, the holders of "plastic" need such a service as a transfer from their card to someone else's. In the bank in question, this is feasible. If you need to transfer money from the account of the All-Russian Bank for the Development of Regions to another “plastic” of its own, there will be no need to make any additional payments. In other cases, this is not the case at all. So, there is a commission for transferring from an RRDB card to a card of another bank and it is equal to 1% of the transfer amount, but not less than 60 rubles. Moreover, this value does not change depending on the method of transfer: through the organization's ATMs or Personal Area Online.
Transfer limit from card to RRDB card
A transfer from one card to another may be required in many cases: if you want to send money to relatives and friends who are far away from you; when making purchases through so-called joint purchase groups; in the conduct charitable activities– sending Money the needy, etc.
However, any amounts are not available for transfer. So, maximum size one payment from the "plastic" RRDB to the account third party bank is 75 thousand rubles at a time and not more than 600 thousand rubles per month. But the transfer limit from card to RRDB card, according to the document presented on the official website, is 100 thousand rubles.
Terms of transfer from card to RRDB card
Very many clients of the All-Russian Regional Development Bank are concerned about the issue of the duration of transfers, that is, what are the terms for transferring from card to RRDB card. It is difficult to answer this question unambiguously. After all, they depend on many factors: the type of transfer (from the RRDB card to its own product, from the RRDB account to the "plastic" of a third-party bank; system load). But according to the promises of this company, internal transfers are carried out instantly, but the duration of receiving funds by third-party organizations depends only on the latter. It can be either 1-2 days or several weeks.
Cancel transfer from card to RRDB card
Sometimes it may be necessary to cancel the transfer from card to RRDB card. For example, if the transfer amount was entered incorrectly, the recipient's card number or the seller did not fulfill his obligations. If the funds have not yet reached the recipient's account, then everything will be resolved quite quickly: just contact the bank with an expression of your desire and the money will be returned. It will be much more difficult to return funds already received to the account of another plastic holder. This can take a very long time and require a lot of effort. If, when making a transfer, erroneous details are entered, which do not even exist; the funds themselves will return to the sender's account within a couple of weeks.
An additional service is offered for paying for various services using a bank card. You can use this service at any of our ATMs, even if your card is issued by another bank. Using ATMs for payment has a number of advantages:
- territorial accessibility, which is ensured by an extensive network of RRDB ATMs, many of which are located on the territory large enterprises and gas stations and have round-the-clock availability;
- lack of queues;
- the ability to use other functions of the ATM.
- The list of legal entities - service providers, in favor of which payments are accepted using the "Payment for services" service through ATMs and the remote banking system, indicating the cost of payments.
The All-Russian Regional Development Bank provides a full-fledged service for servicing issued bank cards:
- to a current account opened with RRDB
- to a deposit opened with RRDB
- to the RRDB card (in Russian rubles)
- to the RRDB card (in Russian rubles)
- to a card of a third-party Russian bank (in Russian rubles)
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The All-Russian Regional Development Bank (RRDB) offers its clients to use the service remote service, which is a set of tools for managing your money on cards and accounts in online mode. Now all bank customers can register in the system and make necessary payments without visiting the office. In addition, users have access to all financial transactions in the bank's mobile application.
Advantages of RRDB Bank Online Service
By registering in the system, you will be given the following opportunities:
- Obtaining up-to-date information on cards, accounts, deposits and loans;
- Payment for any goods and services;
- Implementation of instant money transfers for any details;
- Independent management of additional services and services of the bank;
- Balance check or credit debt, as well as the history of the movement of funds.
How to register a personal account of RRDB Internet Banking
Registration of new users is carried out according to the following instructions:
- Visit any branch of the bank with an identity document.
- Fill out an application for remote online service and indicate in it personal data, including the mobile number of the cardholder for further financial transactions.
- After registering your data in the system, a bank employee will give you an envelope containing your login and password from your personal account.
How to enter the personal account of the RRDB Internet Bank
- Open the main page of the official website of the bank.
- Go to the section "Internet banking for individuals".
- In the appropriate fields to fill in, enter the login and password received during registration.
- Within a few minutes, expect an SMS to your mobile number with a code to confirm the operation and indicate it on the authorization page.
- When you first enter your personal account, the system will automatically prompt you to change your temporary password to a permanent one, after which you need to save the changes.
Video instruction on logging into the RRDB Internet Bank
Do not, under any circumstances, share your secret login information with anyone. If you received an SMS with a transaction code that you did not perform, immediately report it by phone hotline jar. It is important to remember that if you enter your password incorrectly 3 times in a row, your account may be temporarily blocked.
How to change or restore the password of the RRDB Internet Bank
To change the personal data of the cardholder, you must:
If you have forgotten your password or login to access the service, you need to contact any bank branch with an identity document. At the bank office, you will need to fill out an application for data recovery, after which you will receive a new login and password for your personal account. When you first log in, the system will prompt you to change your password to the most convenient one.
RRDB Bank mobile application
Mobile bank ing allows the user to perform all the necessary operations directly from his smartphone.
After installing the application, the system will ask you to enter your login and password from your personal account, and will also offer to create a secret PIN code for further authorization.
- receiving cash
- payment for goods and services
- replenishment of the card account
- money transfer
- refusal to carry out the operation
Request for operational information on the map
Connection, disconnection of the service, change of telephone number are carried out by clients independently at RRDB ATMs. For the provision of the service, a commission is charged in accordance with the tariffs for servicing the card. The commission is charged monthly until the service is disabled or the card is closed.
Information service "Telecard"
Automatic voice informing by phone- available balance
- card credit limit
- Last 10 card transactions within 30 days
The service is activated by calling the Support Service for bank card holders. The client is informed of the subscriber number and temporary access password. When logging in for the first time, it is recommended to set your own password - from 4 to 10 digits. Service activation is carried out within 30 minutes from the moment of connection. Logging into the Telecard system is also carried out by calling the Support Service for bank card holders from a telephone set that has the ability to dial tone.
Monthly card statement by e-mail
The statement is provided within the first 5 working days of each calendar month
- card account balance
- magnitude credit limit
- list of transactions carried out using the main card
- money transfer
- operations on additional cards * (if any);
The service is provided free of charge. Connected and disconnected at the request of the client.
Connection, disconnection of the service is carried out at the request of the client at the offices of RRDB. At the request of the client, an extract on the card for any period is provided.
For the provision of an additional statement, a fee is charged in accordance with the tariffs for servicing the card.Balance inquiry at ATMs
Operational information on the card account is available at all ATMs of the RRDB Group, as well as at ATMs of third-party banks- after entering the PIN code in the ATM menu, select the item "Account balance"
At ATMs of the RRDB Banking Group (Bank RRDB (JSC), PJSC Far Eastern Bank”) the service is provided free of charge.
Support service for bank card holders
24/7 for any bank card servicing issues, including:- information about the balance and card transactions
- advice on issuing and servicing cards
- card blocking and unblocking
- information about current tariffs and services
In some cases, a member of the Support Service will ask the customer for additional information to verify their identity.
AND internet and mobile banking
Remote Banking - 24/7 financial management through internet banking and mobile apps- information support for all banking products RRDB
- deposit management (opening, replenishment, closing of deposits)
- payments to service providers
- money conversion
- management of additional services:
- SMS-informing, Telecard, individual card activity limit,
- e-mail statement bank card, credit application - personal finance analytics using PFM (Personal Finance Management)
- information about the nearest ATMs and bank offices
To connect to a remote control system banking service contact the RRDB offices. The service is provided free of charge.
Management of additional services is paid in accordance with the tariffs for Additional services by bank cards.
Joint Stock Company "All-Russian Bank for the Development of Regions"
www.site
General license Bank of Russia No. 3287
Clients of the All-Russian Regional Development Bank can perform the following operations for transferring funds from an RRDB card through the bank's ATMs:
RRDB provides an opportunity to carry out operations on the transfer of funds from VISA cards third-party bank through bank ATMs:
You can also transfer funds from your card account at any office of the Bank on the basis of an application.
At ATMs of the All-Russian Regional Development Bank, you can not only withdraw cash, replenish accounts, pay for various services, but also transfer funds from one card to another card. RRDB cardholders at RRDB ATMs can transfer funds between any bank cards issued by RRDB. Funds transfers to a card (from a card) VISA/MasterCard of a third-party bank is possible if third party bank is a Russian issuing bank.
This allows cardholders to quickly manage funds - replenish accounts and repay loans in any Russian banks. This service is a real alternative instant transfers. Holders of VISA/MasterCard cards issued by any Russian bank can make transfers at RRDB ATMs.
There is nothing easier than using this service: go to an ATM, select the appropriate menu item, indicate the recipient's card number, and the money is transferred. This is the fastest and effective method!
RRDB will transfer funds from card to card even if it is not physically possible to use the service at an ATM for certain reasons (pin code forgotten, card expired, card is being reissued, etc.). To do this, you need to contact the nearest RRDB bank office and fill out an Application for transferring funds from card to card.
This service available only for individuals. Holders corporate cards RRDB issued to the account legal entity cannot use this service.